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Privacy Policy

Dos Santos Flooring Inc. Privacy Policy

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Effective Date: 04-07-24

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This Privacy Policy explains how Dos Santos Flooring Inc. ("we," "us," or "our") collects, uses, discloses, and protects the personal information of our customers, website visitors, and other individuals ("you").

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1. Information We Collect

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We may collect the following types of information:

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  • Personal Information:

    • Name

    • Contact information (phone number, email address, mailing address)

    • Project details (room dimensions, flooring type, preferred installation dates)

    • Payment information (credit card details, bank account information)

    • Communication records (emails, phone calls, text messages)​

  • Website Usage Information:

    • IP address

    • Browser type

    • Operating system

    • Pages visited

    • Date and time of visits​

 

2. How We Collect Information

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We collect information through various means, including:

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  • Directly from you: When you contact us for a quote, schedule an appointment, make a purchase, or interact with us through our website or phone.

  • Automatically: When you visit our website, we may collect certain information automatically through cookies and other tracking technologies.

 

3. How We Use Your Information

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We may use your information for the following purposes:

  • Providing services: To fulfill your orders, schedule installations, and provide customer support.

  • Communicating with you: To send you updates, confirmations, and other relevant information regarding your project.

  • Improving our services: To analyze website traffic, understand customer preferences, and improve our products and services.

  • Marketing and advertising: To send you marketing communications, such as newsletters, promotions, and special offers (with your consent).

  • Compliance with legal obligations: To comply with applicable laws and regulations.

 

4. Disclosure of Your Information

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We may share your information with:

  • Service providers: Third parties who assist us in providing our services, such as subcontractors, delivery companies, and payment processors.

  • Business partners: With your consent, we may share your information with our business partners for marketing purposes.

  • Legal authorities: To comply with legal requests or when necessary to protect our rights and interests.

 

5. Data Security

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We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

 

6. Your Rights

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You may have certain rights regarding your personal information, such as:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request the correction of any inaccurate or incomplete information.  

  • Deletion: You may request the deletion of your personal information in certain circumstances.

  • Opt-out: You may opt-out of receiving marketing communications from us.

 

7. Children's Privacy

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Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

 

8. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.  

 

9. Contact Us

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If you have any questions about this Privacy Policy, please contact us at:

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Dos Santos Flooring Inc.

23378 lions Rd. Boca Raton

Florida, 33428

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(954)- 822- 8083

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